Privacy Policy

1. Information We Collect

When you purchase festival passes, show tickets, join our VIP waitlist, or submit a comedian application, we collect information including your name, email address, phone number, and transaction metadata.

2. Payment Security

We never store raw credit card numbers on our servers. All transactions are securely processed via PCI-compliant payment gateways (Stripe) with 256-bit SSL encryption.

3. How We Use Your Information

• Delivering your digital QR pass and order receipts.
• Sending critical festival notifications, venue door alerts, and schedule changes.
• Notifying performers of submission status and lineup decisions.
• Sending newsletter updates if you opt-in (you can unsubscribe anytime).

4. Cookies, Analytics & Tracking Pixels

We use essential cookies to maintain secure sessions and process ticketing transactions. With your consent, we also deploy third-party analytics and advertising tags to evaluate website traffic and communicate festival announcements:

• Google Analytics (GA4): Aggregated site usage measurement and performance analytics.
• Meta Pixel: Measures campaign performance and delivers festival event updates on Facebook and Instagram.
• TikTok Pixel: Measures ad attribution and helps reach comedy enthusiasts on TikTok.

All optional pixels are loaded in a restricted/hold state until you grant consent. You can customize or revoke your consent choices at any time below.

5. California Privacy Rights (CCPA / CPRA Notice)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information:

• Right to Know & Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you over the past 12 months.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain legal exceptions (such as fulfilling ticket orders or tax records).
• Right to Opt-Out of Sale / Sharing: Chico Comedy Festival does not sell your personal data for monetary value. However, the use of third-party advertising cookies (Meta and TikTok pixels) may constitute "sharing" for cross-context behavioral advertising under California law. You can opt out at any time using the Cookie Preferences & Opt-Out link.
• Right to Non-Discrimination: We will never discriminate against you, deny you festival access, or charge different prices for exercising any of your privacy rights.